The Gold Standard: Giving Your Customers What They Didn't Know They Wanted

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Book Title: Gold Standard : Giving Your Customers What They Didn't Know They Wanted

Item Length: 9.3in

Item Height: 1in

Item Width: 6.4in

Author: Colin Cowie

Format: Hardcover

Language: English

Topic: Industries / Service, Customer Relations, Industries / Hospitality, Travel & Tourism, Commerce

Publisher: HarperCollins Leadership

Publication Year: 2021

Genre: Business & Economics

Item Weight: 13.8 Oz

Number of Pages: 288 Pages