Know Your Customer: New Approaches to Understanding Customer Value and Satisfac

Description: Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality M ISBN : 9781557865533 Title : Know Your Customer: New Approaches to Understanding Customer Value and Satisfaction (Total Quality M Authors : Woodruff, Robert B., Gardial, Sarah F. Binding : Paperback Publisher : Wiley Publication Date : Jun 3 1996 Edition : Condition : Used - Acceptable Paperback The item is fairly worn but still readable. Signs of wear include aesthetic issues such as scratches, worn covers, damaged binding. The item may have identifying markings on it or show other signs of previous use. May have page creases, creased spine, bent cover or markings inside. Packed with care, shipped promptly. Payment For your convenience and buyer protection, we accept Paypal and credit/debit for all orders. Shipping We fulfill orders promptly M-F each week. For your convenience we offer two tiers of shipping service which you can select at checkout. If you need your order quickly, we highly recommend choosing expedited shipping at checkout. Expedited shipping generally arrives in 1-5 business days. We use USPS Priority Mail which includes tracking. Expedited orders are packaged and shipped before all other orders to ensure you receive your order as quickly as possible. Economy shipping service generally arrives in 4-9 business days. Economy orders are shipped within one business day and are shipped with the most cost effective postage class. Due to increased carrier mail volumes, economy orders are experiencing delays and in some cases orders can be delayed over 14 business days from their expected delivery date. Again, if you need your order quickly, we recommend upgrading to Expedited shipping as Expedited orders are not experiencing the same delays. Returns Your satisfaction is very important to us. Please contact us through ebay messages regarding any problems before leaving negative feedback so we have a chance to make things right. We respond to messages Monday-Friday, during busy times of year, it may take up to 48 hours to get back to you. As per our return policy, please report any defects, damages, or shipping issues within 30 days from date of shipment. About Us St. Vincent de Paul of Lane County is a 501c3 nonprofit organization based in Eugene, Oregon. We provide assistance to those who need it most including homeless families, individuals, veterans and the elderly. We have many community programs and offer emergency services and affordable housing options for over 84,000 people each year in Oregon. Your support helps us to keep making a difference, and 100% of proceeds go directly to fund our charitable programs for people in need. St. Vincent de Paul of Lane County

Price: 7.49 USD

Location: Eugene, Oregon

End Time: 2024-11-11T07:16:32.000Z

Shipping Cost: 0 USD